Front Desk Receptionist

To apply for this position, you must go to the following link:
http://www.ondemandassessment.com/verify/apply/DRBvDqq/CCCEEaTa

Please include a current professional photo with your resume.

ESSENTIAL FUNCTIONS

  • Job requires frequent interaction with staff, potential clients, existing clients, paralegals, lawyers, judges, and court staff.
  • Translate when necessary.
  • Greeting clients and prospective clients.
  • Answering busy multi-line phone.
  • Direct calls and take messages.
  • Opening and closing front office.
  • Notarize legal documents.
  • Help complete new client intakes.
  • Set up conference rooms for mediations.
  • Processing incoming and outgoing mail.
  • Money handling for payments on consultations.
  • Organize front office and waiting room.

QUALIFICATIONS

  • (English and Spanish) Preferred
  • Excellent work history. (Required)
  • Two (2) years receptionist experience. (Required)
  • Two (2) year customer service experience. (Required)
  • Background in customer service, ideally within the legal industry.
  • Fluency in reading, writing, and spoken English is required.
  • Proficiency in using a computer.
  • Desire to be part of a team.
  • The ideal candidate will have an outgoing personality and a can-do approach to any task.
  • Ability to proactively call clients and prospects to secure appointments and conduct information meetings.
  • Self-disciplined and able to work independently.
  • Possess in-depth understanding of the firm and the services we provide.
  • Possess intermediate proficiency levels in answering phone calls from prospective clients, managing relationships, obtaining and processing information required to provide services, and providing sales support required.
  • Ability to handle conflict.
  • Experience w/ Salesforce a plus.
  • Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
  • Strong written and verbal skills
  • Ability to work from 8 am – 5 pm (Full time)
  • Must have good credit
  • Experience w/ Ring Central, Yammer, and Easy Time Clock a plus
  • Hold confidentiality at a high regard
  • Mature and professional

BENEFITS

  • 401K matching 4%
  • Health and Dental Insurance
  • FSA health account
  • FSA dependent care account
  • 5 days paid time off -accumulated 1.5 per paid period (first year)
  • 14 days paid time off (after 1 year)
  • 9 Paid holidays
  • Maternity & Paternity Leave
  • Jury Duty Leave
  • Military Leave
  • Bereavement leave

PERKS

  • Annual all-expense paid annual conference
  • Eligible for fun activities and prizes throughout the year
  • CafĂ© with free snacks and beverages
  • Rooftop deck
  • Company gym with new equipment
  • Company library filled with business and personal growth books
  • Monthly credit allowance for housekeeper, back up child care, dry cleaning and/or pet walker
  • Company is open to pay for additional education if the position requires it
  • Nap room with hammock

SALARY

  • $10.00 hour

HIRING PROCESS

  • Submit an application, resume, cover letter
  • Access link to take the test (test takes 1 hour to complete)
  • 15 minute Skype or phone conference
  • In person interview at firm
  • Background check
  • Live job audition
  • Job offer
  • Orientation

To apply for the position, you must go to the following link:
http://www.ondemandassessment.com/verify/apply/DRBvDqq/CCCEEaTa